Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Welcome in MichaelaCrafts!

Thank you for visiting my little shop and taking a moment to look over shop policies. If you have any questions, I will be happy to answer!

Payments

There is an option to use PayPal as well as direct payment with your Credit or Debit cards! Payment is expected at the time of your purchase. The transaction will be cancelled after 3 days for non-payment. But I will contact you to follow up about payment before I cancel the sale.

Shipping

I provide Worldwide shipping ! Rates are based on Canada post rates -basically, I use regular air mail (no tracking number). If you want your order to have tracking number, please contact me before you purchase, so I can adjust price for you.

I am shipping items from Vancouver, BC - that´s why for Canada and USA is shipping cheaper than to other countries.

All items will be shipped to the address indicated by Etsy, unless other specified in message.

I am sending all items in my earliest convenience - within 1-2 business days once payment received.

Vancouver shipping may take no longer than 3 business days. Canada shipping may take from 2 - 7 business days.

USA delivery may take from 7-14 business days via standard letter airmail.

International shipping delivery may take approximately from 2-4 weeks, depending on your location and custom clearance. It may take longer period to be delivered during holiday seasons. I have no control over delay caused due to custom clearance.

Refunds

Making people happy with my creations is reason why I do and sell craft work. Your satisfaction is the most important to me, as well as your feedback. I will make sure that any queries or issues will be clarified and resolved properly.

If, for any reason, you are unhappy with your product, please contact me within 3 days of receiving the item and I will do my best to attend to your concerns. If it will be necessary, we can arrange on exchange or refund.

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